Julie.martin
May 30, 2026
"Finally, an easy way to track progress"
I’m not the most patient person, so I like that I can quickly see what’s changed week by week without digging around. It makes tracking progress feel way less annoying.
martha_Harvey95
May 30, 2026
"I had to reach out to..."
I had to reach out to fitgeno support about my order, and I’d say they were helpful overall. The people I talked to seemed nice, and they did get things sorted in the end. It just took longer than I expected, and I’m sure I had to explain the same issue more than once, which was a little frustrating. Not a bad experience exactly, but not great either. Kind of just okay...
Michael-james
May 25, 2026
"Frustrating site and too many transfers"
I got annoyed trying to use the site. The pages were loading really slowly, the menu was hard to figure out, and checkout kept freezing on me. I tried reaching out for help, but I kept getting transferred around instead of actually getting an answer. After a few attempts, I just gave up.
hello_arlene005
May 22, 2026
"Not really clear on what to do next"
I thought this would give me actual steps to follow, but it was mostly just kind of general info and that sort of thing. I couldn’t really figure out what I was supposed to do for meals or workouts after reading it. It just didn’t feel that useful for me, and I don’t think it was worth it.
"I took a look at fitgeno.com, it..."
I took a look at fitgeno.com, it just didn’t make me feel very confident. Some of the information seemed a little unclear, and I couldn’t really tell who was behind the site. Maybe it works fine for other people, but to me it felt a bit risky. I personally wouldn’t feel comfortable putting my personal details or money there...
Anton_martinez00
May 10, 2026
"The report was mostly understandable, but not super clear"
I was able to get the general idea from the report, so it wasn’t confusing from start to finish or anything like that. But at the same time, I did feel like a few parts could have been explained a little better. Some sections made me stop and reread them because I wasn’t totally sure what they were trying to say right away. So overall, it was kind of clear, but I think it would be easier to follow if the wording was a bit more straightforward and the main points were laid out more clearly.
"Pricing felt a bit unclear to me"
I gave FitGeno a try because it seemed useful, but I got a little frustrated with the pricing. From what I saw, it wasn’t obvious right away what I’d actually be paying, and I ended up clicking around more than I expected just to figure out what was included.
To be fair, I might have missed a page or some detail somewhere, so I can’t say for sure it was hidden. I just personally prefer when the cost is laid out clearly upfront. The service itself might be totally fine, but the pricing part could be more straightforward...
Rachel_wyatt88
April 27, 2026
"Sample was easy enough"
Collecting the sample was simple overall. I don’t know why, but the instructions felt a little more confusing than they needed to be, so it took me a few extra minutes to get through it.
"I ordered thinking the wait would be pretty..."
I ordered thinking the wait would be normal, but it ended up taking way longer than I figured. The updates weren’t super clear either, so I was kinda just left wondering what was going on. Idk, it just felt like the whole thing dragged out too much for me
AliciaStine
April 19, 2026
"Wasn’t a good fit for me"
I didn’t have a great experience with it. From my time using it, it felt more frustrating than helpful, and I kept feeling like it just wasn’t worth the effort. Personally, I wouldn’t use it again.
heatherporter3352
April 12, 2026
"Signup was fine, just a little clunky"
I signed up on fitgeno.com and overall it was straightforward, but it took a bit longer than I thought it would. The form itself was easy enough to understand, but after the page refreshed I had to re-enter some of my details, which was kind of annoying.
The confirmation email came through quickly, so no complaints there. It wasn’t a bad experience, just felt a little clunky and could definitely be smoother. Did anyone else run into the same issue with having to retype info?
ShelbyBarnett_37
April 09, 2026
"The Waiting Saga Had an Ending"
I’ll be honest, waiting for support felt like a tiny drama unfolding in slow motion. I kept checking back, wondering if anyone was going to appear from the void. They did eventually reply, and everything moved forward, but it definitely took longer than I expected.
Billie.scott
April 04, 2026
"Pretty solid kit, actually"
I thought this test kit was good at first glance. It felt sturdy, the pieces didn’t seem cheap, and the instructions were clear enough to get through. i was ready to be picky about it, but then it worked fine and I had nothing to complain about. So yeah, good kit.
EliseVogel_63
March 25, 2026
"Helpful for goals, but a little generic"
It helped me pick a few health goals that mostly made sense for what I needed, so I’ll give it credit for that. I was checking it out while drinking coffee and pretending I was going to have a super productive morning, which of course turned into me reorganizing a drawer for no reason. Anyway, some of the suggestions felt a bit too broad, like they could apply to almost anyone. Not bad overall, I just thought it would feel a little more personal
Malik.burt
March 22, 2026
"I ordered from FitGeno and, to be fair..."
I ordered from FitGeno and, to be fair, the product did show up. The package looked fine, nothing was damaged, and the item itself arrived in normal condition.
The frustrating part was the shipping. Tracking stopped updating for a few days, and it ended up arriving later than I thought it would. What made it more annoying was that it wasn’t really clear who was responsible for the updates or the delay, the store, the carrier, or someone else.
Customer service did answer when I reached out, but the whole thing felt a little vague. I just wish there had been clearer ownership of the delivery process so I wasn’t left guessing. Not a terrible experience, but definitely just average for me.
Clyde_collins95
March 16, 2026
"Trying to use the site on my..."
Trying to use the site on my phone was such a hassle. I could barely get anything to load or work right, and it felt like I had to put in way too much effort just to do something simple.
myrtle_Davis72
March 13, 2026
"Plan just didn’t really work for me..."
The fitness plan felt kind of all over the place?? I added my goals and details, but the workouts didn’t really seem to match what I actually needed. Some exercises were way too easy, and then other parts just made no sense at all!!! Overall, it didn’t feel personalized, and it wasn’t worth it for me.
michael1994
March 04, 2026
"Decent nutrition advice, nothing groundbreaking"
The nutrition advice was helpful enough, but it felt basic. I’m always a little skeptical when companies make everything sound super polished and life-changing, and this wasn’t really that. It was fine, just more like common-sense tips than anything new.
carroll1970
March 02, 2026
"Refund took a really long time"
I’m still waiting on my refund and it’s been way too long, honestly. Support did reply but like barely, and it just made the whole thing feel more annoying than it needed to be
hello_john737
March 01, 2026
"Felt stuck with claims I couldn’t fully trust"
I wanted to give it a fair shot, but I just never felt convinced by the science behind the claims. The more I looked into it, the more I felt kind of trapped between wanting it to work and not really seeing enough proof to believe it.